Returns & Exchanges
At Carol's Daughter, we want you to love your beauty routine, which is why we offer a 30-day satisfaction guarantee on all products purchased through our official website. If you are not completely satisfied with your purchase, you may return the item for a full refund of the purchase price.
Initiate Your Return
Visit our online return portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is authorized, download and print the prepaid UPS shipping label provided via email.
Pack Your Items
Securely pack the products in their original packaging or a sturdy box, ensuring all lids are tightened to prevent leaks during transit.
Drop Off and Refund
Drop your package at any authorized UPS location; your refund will be processed to your original payment method within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing